Terms of service
TERMS OF SERVICE – BELTIVA™
OVERVIEW
Welcome to Beltiva™.
The terms “we”, “us”, and “our” refer to Beltiva™. By visiting or using our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service and our applicable policies.
Our store is hosted on Shopify, which provides us with the e-commerce platform used to sell our products.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not use our website or services.
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SECTION 1 – ELIGIBILITY & ACCOUNT
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.
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SECTION 2 – PRODUCTS & INFORMATION
We make reasonable efforts to display our products, images, descriptions, specifications, and other information as accurately as possible.
However:
• Product images may vary slightly due to lighting, photography, or screen settings
• Product colours may appear slightly different depending on your device or display
• Product descriptions and specifications are provided for general informational purposes
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
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SECTION 3 – ORDERS & PAYMENTS
Placing an order through our website constitutes an offer to purchase the selected products.
• Orders may be accepted, rejected, or cancelled at our discretion
• Orders once confirmed may not be cancelled
• We may contact you to verify your order details when necessary
• Payments may be accepted through Cash on Delivery (COD) and available online payment gateways
We reserve the right to limit or cancel quantities purchased per person, household, or delivery address.
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SECTION 4 – PRICING
All product prices displayed on our website are subject to change without prior notice.
Shipping charges and applicable taxes, if any, will be displayed at checkout unless otherwise stated.
In the event of an incorrect pricing or product information error, we reserve the right to correct the error and, where applicable, cancel or modify the affected order.
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SECTION 5 – SHIPPING & DELIVERY
Delivery timelines displayed on our website are estimates and are not guaranteed.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Once an order has been handed over to the courier for delivery, delays caused by the courier or circumstances beyond our control are not the responsibility of Beltiva™.
Customers are responsible for providing accurate delivery information. Beltiva™ is not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.
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SECTION 6 – RETURNS & REFUNDS
All returns, refunds, replacements, and damaged-product claims are governed by our Return & Refund Policy available on our website.
Please review the applicable policy before placing an order.
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SECTION 7 – INTELLECTUAL PROPERTY
All content available on this website, including but not limited to text, product images, photographs, graphics, logos, designs, brand names, and other materials, is owned by or licensed to Beltiva™ and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or use any website content without our prior written permission.
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SECTION 8 – PROHIBITED USE
You agree not to use our website for any unlawful or unauthorized purpose, including but not limited to:
• Violating any applicable laws or regulations
• Attempting to gain unauthorized access to our website or systems
• Uploading or transmitting malicious software, viruses, or harmful code
• Misusing or reproducing website content without permission
• Providing false, inaccurate, or misleading information
• Interfering with the security or operation of the website
Violation of these Terms may result in suspension or termination of access to our website or services.
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SECTION 9 – DISCLAIMER
Our website and products are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.
We make reasonable efforts to ensure that product information is accurate; however, we do not guarantee that all website content will always be complete, accurate, or error-free.
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SECTION 10 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Beltiva™ shall not be liable for indirect, incidental, special, or consequential damages arising from or related to the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.
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SECTION 11 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or our services shall be subject to the applicable jurisdiction under Indian law.
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SECTION 12 – CHANGES TO TERMS
We reserve the right to update, modify, or replace these Terms of Service at any time.
Any changes will become effective when the updated Terms are posted on our website. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.
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SECTION 13 – CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us at:
Beltiva™
Email: [YOUR EMAIL ADDRESS]
Phone: [YOUR PHONE NUMBER]
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LAST UPDATED: [DATE]