Shipping policy
SHIPPING POLICY – BELTIVA™
OVERVIEW
At Beltiva™, we work to ensure that your orders are processed and delivered safely and efficiently.
This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other important information related to the delivery of your order.
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SECTION 1 – ORDER PROCESSING
Once your order is successfully placed and confirmed, we will begin processing it for shipment.
Orders are generally processed within 1–3 business days.
Processing times may vary during weekends, public holidays, promotional periods, or periods of high order volume.
Once your order has been dispatched, you may receive shipping or tracking information where applicable.
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SECTION 2 – SHIPPING & DELIVERY
We currently offer delivery within available serviceable locations in India.
Estimated delivery time is generally:
• 3–7 business days after dispatch
• Delivery times may vary depending on your location
• Remote or difficult-to-service locations may require additional time
Delivery timelines are estimates and are not guaranteed.
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SECTION 3 – SHIPPING CHARGES
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the delivery location, order value, or applicable promotional offers.
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SECTION 4 – CASH ON DELIVERY
Cash on Delivery (COD) may be available for eligible locations and orders.
COD availability is determined by the courier service and delivery location.
Additional verification may be required for COD orders before dispatch.
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SECTION 5 – TRACKING YOUR ORDER
Where tracking is available, tracking details may be provided after your order has been dispatched.
You can use the tracking information provided to check the status of your shipment through the applicable courier service.
Please allow some time for tracking information to become active after dispatch.
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SECTION 6 – DELIVERY DELAYS
While we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
• Courier or logistics delays
• Weather conditions
• Public holidays
• Natural events
• Incorrect or incomplete delivery information
• Remote delivery locations
• High shipping volumes
• Other circumstances beyond our reasonable control
Beltiva™ cannot guarantee delivery on a specific date unless explicitly stated.
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SECTION 7 – INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate and complete delivery information when placing an order.
Beltiva™ is not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated address or contact information provided by the customer.
If you notice an error in your delivery information, please contact us as soon as possible.
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SECTION 8 – FAILED DELIVERY & RE-DELIVERY
If a delivery attempt is unsuccessful because the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the courier may make additional delivery attempts or return the package to the sender.
Additional shipping or re-delivery charges may apply where applicable.
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SECTION 9 – DAMAGED PACKAGES
If your package appears damaged at the time of delivery, please take clear photographs or videos of the package before opening it, where possible.
If the product inside is damaged, please contact us within 24 hours of delivery with your order details and clear photographs/videos.
Our team will review the issue and assist you with the appropriate resolution.
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SECTION 10 – DELIVERY CONFIRMATION
An order may be considered delivered once the courier service records the shipment as successfully delivered to the provided delivery address.
If you believe your order has been incorrectly marked as delivered, please contact us as soon as possible with your order details.
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SECTION 11 – CHANGES TO SHIPPING POLICY
We reserve the right to update, modify, or change this Shipping Policy at any time without prior notice.
Any changes will become effective once the updated policy is published on our website.
We encourage customers to review this page periodically for the latest information.
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SECTION 12 – CONTACT US
If you have any questions regarding shipping, delivery, tracking, or your order, please contact us with your order details.
Beltiva™
Phone: 8848895646
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LAST UPDATED: 29-08-2026